Feb

11

Someone has installed software to monitor my email, how do I get it off?

Filed Under Virus | 

I have set up 4 computers in my home, 2 for personal use, one for mostly internet access, file printing and file sharing, and the 4th for mostly family business, file scanning, file sharing and document printing. I believe that someone has installed software on my personal computer to monitor my emails and maybe other entries as well. Can anyone tell me how to find it and get it off of my computer?

Thanks in advance for any help any of you can give.

Hi robin732. Welcome to linabbs! :)

What makes you so sure that someone has installed a program that monitors your e-mail? Do you know what the name of the program is? Have you tried going into Control Panel< Add/Remove programs and looking for whatever program is causing your problem and removing it from there?

Try this program.. It sounds like you think you have a keylogger.

Quote:

It would have to be my spouse. We are the only ones in the house.

To Evan Omo,

I have an email account from AOL that I was using to communicate with my son and now all of a sudden after several years I receive an email with the same User ID but the account is from Yahoo. Then when I went to my AOL account to try and send him an email from my AOL account to his AOL account all of the emails from him in my AOL inbox are now from him with the Yahoo account? The emails from my son in my AOL account have always had his user name @aol.com not his user name@yahoo.com.

Now what do you think that means?

I have been emailing my son and his e,ail account is on AOL and I have an AOL email address that I gave him to use to contact me with. Now after several years I receive an email from my some with the same user name but from yahoo, and it is not through a regular email account but something called FANIQ? WHere the email is private and you have to answer questions, join and logon to FanIQ and all to get a reply from him. This does not feel right at all and my regular email account is with yahoo and my husband has a yahoo account as well.

I just need to know how to tell as nothing strange shows up in Add/Remove Programs but there is something very wrong about this. Can anyone help me out with this.

Quote:

I concur with James. There’s no stated evidence that a rogue product may be installed. However that tool I linked you to will confirm that. It monitors any transactions between software and will quickly point out the presence of a keylogger.

I also agree. It could also be your son has gotten a yahoo e-mail adress instead and thats why you are getting e-mail from him with his yahoo address. If you are still insecure about it then run a full malware scan with your security programs.

Actually, no to the malware scans. I personally own two keyloggers that are completely undetectable by any malware scanner on the market (trust me, I’ve tried).

aweston, we don’t know if its a malware issue or not. I want to rule out that possibility. Malware can monitor users computers so I want to make sure that robins computer isn’t infected with anything nasty.

Robin has nothing to lose by doing a malware scan. Its better to be safe than sorry. If it is indeed a malware issue then robin can post in the malware and virus removal forum and get help there.

Ahhh.. kk. I see what you’re getting at. I figured you were addressing the keylogger issue..

No worries aweston. It could be a keylogger issue but most security programs have good definitions to detect a keylogger if one is present on robins system.

Thanks everyone for your comments. I will run the scan and let you know what happens. One question though, can malware make all the emails from my son that are in my aol mailbox and were sent from his aol account 4 years ago now change to yahoo mail?

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