Hello all!

I am experiencing exactly the same problems as ‘grayfox’ (His thread) and ‘lisaandre’ (Her thread). Needless to say it is driving me mad too and I’m starting to get the impression that my PC is becoming increasingly unstable as a result!

I’m not an expert with computers but am fairly confident. I’m desperate to resolve this problem and would be endlessly grateful for any help and advice.

Many thanks,

CF

Welcome to linabbs :)

Read this - it’s at the head of the forum and you can hardly miss it :) - and post the logs requested into this thread.

Hello PeteC.

Thank you so much for your quick reply. I’m sorry that I hadn’t read ‘*** READ THIS BEFORE YOU POST A LOG ***’. I took it as only to applying to people who were about to post a log and would have saved us both time had I posted my logs with my initial request for help. Anyway…

Here are the two logs as requested:

The DDS log:

DDS (Ver_09-01-18.01) - NTFSx86

Run by Peter at 18:54:19.71 on 19/01/2009

Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_07

Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.2046.1317 [GMT 0:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

svchost.exe

svchost.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\system32\spoolsv.exe

c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe

C:\Program Files\Kontiki\KService.exe

C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe

C:\WINDOWS\system32\PnkBstrA.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

svchost.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\ehome\ehtray.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe

C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\WINDOWS\system32\WDBtnMgr.exe

C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe

C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe

C:\Program Files\Logitech\QuickCam10\QuickCam10.exe

C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe

C:\Program Files\Kontiki\KHost.exe

C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe

C:\Program Files\Adobe\Adobe Photoshop Lightroom 1.3\apdproxy.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Dell Support\DSAgnt.exe

C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\Program Files\Datacolor\Spyder3Pro\Utility\Spyder3Utility.exe

C:\Program Files\My Book\WD Backup\uBBMonitor.exe

C:\Program Files\Logitech\QuickCam10\COCIManager.exe

C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Windows Live\Messenger\usnsvc.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Documents and Settings\Peter\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com

uSearch Page = hxxp://www.google.com

uSearch Bar = hxxp://www.google.com/ie

uDefault_Page_URL = http://www.google.co.uk/ig/dell?hl=e…suk&channel=uk

mDefault_Search_URL = hxxp://www.google.com/ie

mSearch Page = hxxp://www.google.com

mStart Page = hxxp://www.google.com

uInternet Connection Wizard,ShellNext = hxxp://uk.mcafee.com/apps/vso/en-gb/redir.asp?affid=105-64&installtype=force&dtag=jsswb2j&systempopup=true

uInternet Settings,ProxyOverride = *.local

mSearchAssistant = hxxp://www.google.com

BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll

BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File

TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File

TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll

EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll

EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll

uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup

uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\WCESCOMM.EXE"

uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe

uRun: [kdx] c:\program files\kontiki\KHost.exe -all

mRun: [ehTray] c:\windows\ehome\ehtray.exe

mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"

mRun: [SigmatelSysTrayApp] stsystra.exe

mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe

mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\cli.exe" runtime -Delay

mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"

mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless

mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"

mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup

mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start

mRun: [WD Button Manager] WDBtnMgr.exe

mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe

mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"

mRun: [<NO NAME>]

mRun: [LogitechCommunicationsManager] "c:\program files\common files\logitech\lcommgr\Communications_Helper.exe"

mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam10\QuickCam10.exe" /hide

mRun: [LVCOMSX] "c:\program files\common files\logitech\lcommgr\LVComSX.exe"

mRun: [4oD] "c:\program files\kontiki\KHost.exe" -all

mRun: [Adobe Photo Downloader] "c:\program files\adobe\adobe photoshop lightroom 1.3\apdproxy.exe"

mRun: [kdx] "c:\program files\kontiki\KHost.exe" -all

mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"

mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe

mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe

mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE

dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\spyder~1.lnk - c:\program files\datacolor\spyder3pro\utility\Spyder3Utility.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wdback~1.lnk - c:\program files\my book\wd backup\uBBMonitor.exe

IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll

IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\inetrepl.dll

IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\inetrepl.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL

IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll

Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll

Handler: mctp - {d7b95390-b1c5-11d0-b111-0080c712fe82} - c:\program files\microsoft activesync\aatp.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

WinCE Filter: image/bmp - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll

WinCE Filter: image/gif - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll

WinCE Filter: image/jpeg - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll

WinCE Filter: image/xbm - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll

WinCE Filter: text/asp - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\cenetflt.dll

WinCE Filter: text/html - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\cenetflt.dll

Notify: AtiExtEvent - Ati2evxx.dll

AppInit_DLLs: avgrsstx.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SSODL: ShAdmGen - {621483C7-EF15-1660-0E71-00BE5E159BBC} - c:\program files\lxgaheb\ShAdmGen.dll

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\peter\applic~1\mozilla\firefox\profiles\578z67pc.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/

FF - component: c:\documents and settings\peter\application data\mozilla\firefox\profiles\578z67pc.default\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}\platform\winnt_x86-msvc\components\ipc.dll

FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll

FF - plugin: c:\documents and settings\peter\application data\mozilla\firefox\profiles\578z67pc.default\extensions\moveplayer@movene tworks.com\platform\winnt_x86-msvc\plugins\npmnqmp07074039.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npBBCPlugin.dll

—- FIREFOX POLICIES —-

FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-6-15 97928]

R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-6-15 26824]

R4 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-9-10 611664]

R4 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-6-15 231704]

R4 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]

R4 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]

S3 Spyder3;Datacolor Spyder3;c:\windows\system32\drivers\Spyder3.sys [2007-11-6 12288]

=============== Created Last 30 ================

2009-01-17 20:26 <DIR> –dshr– C:\resycled

2009-01-17 20:26 255 —shr– C:\autorun.inf

2009-01-17 16:00 <DIR> –d—– c:\program files\Lavasoft

2009-01-17 16:00 <DIR> –d—– c:\program files\common files\Wise Installation Wizard

2009-01-16 19:27 <DIR> –d—– c:\program files\iPod

2009-01-16 19:27 <DIR> –d—– c:\docume~1\alluse~1\applic~1\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}

2009-01-16 19:27 <DIR> –d—– c:\program files\iTunes

2009-01-15 19:50 <DIR> –d—– c:\docume~1\peter\applic~1\CopyTrans

2009-01-15 19:49 <DIR> –d—– c:\program files\WindSolutions

2009-01-15 19:20 <DIR> –d—– c:\docume~1\peter\applic~1\CopyTransDoctor

2009-01-15 19:19 <DIR> –d—– c:\docume~1\peter\applic~1\CopyTransControlCenter

2009-01-13 12:59 <DIR> –d—– c:\program files\FirmTools

2009-01-12 20:41 664 a——- c:\windows\system32\d3d9caps.dat

2009-01-12 19:42 <DIR> –d—– c:\program files\COMPACT

2009-01-07 15:04 <DIR> –d—– c:\docume~1\peter\applic~1\JAlbum

2009-01-07 14:51 <DIR> –d—– c:\program files\Jalbum8.1

2008-12-31 09:31 <DIR> –d—– c:\program files\Navman

2008-12-31 09:29 <DIR> –d—– c:\program files\AvantGo Connect

2008-12-31 09:28 306,688 a——- c:\windows\IsUninst.exe

2008-12-31 09:28 2,510 a——- c:\windows\Microsoft.MIF

2008-12-23 21:29 21,463 a——- c:\windows\Aware40.mch

==================== Find3M ====================

2008-12-13 06:40 3,593,216 ——– c:\windows\system32\dllcache\mshtml.dll

2008-12-11 10:57 333,952 a——- c:\windows\system32\drivers\srv.sys

2008-12-11 10:57 333,952 ——– c:\windows\system32\dllcache\srv.sys

2008-12-07 01:20 499,712 a——- c:\windows\system32\msvcp71.dll

2008-12-07 01:20 348,160 a——- c:\windows\system32\msvcr71.dll

2008-12-04 21:46 180,224 a——- c:\windows\system32\xvidvfw.dll

2008-12-04 21:42 815,104 a——- c:\windows\system32\xvidcore.dll

2008-10-24 11:21 455,296 ——– c:\windows\system32\dllcache\mrxsmb.sys

2008-10-23 12:36 286,720 a——- c:\windows\system32\gdi32.dll

2008-10-23 12:36 286,720 ——– c:\windows\system32\dllcache\gdi32.dll

2008-02-10 11:02 40,216 a——- c:\docume~1\peter\applic~1\GDIPFONTCACHEV1.DAT

2007-05-31 20:49 1,004,960 —sh— c:\windows\system32\cbeeg.bak1

2008-10-14 17:54 32,768 a–sh— c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008101420081015\index.dat

============= FINISH: 18:54:38.50 ===============

…and the ‘Attach’ log:

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-01-18.01)

Microsoft Windows XP Professional

Boot Device: \Device\HarddiskVolume2

Install Date: 31/05/2007 11:55:40

System Uptime: 19/01/2009 16:22:09 (2 hours ago)

Motherboard: Dell Inc. | | 0XD720

Processor: Genuine Intel(R) CPU T2500 @ 2.00GHz | Microprocessor | 1995/166mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 50 GiB total, 6.482 GiB free.

D: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

No restore point in system.

==== Installed Programs ======================

2007 Microsoft Office Suite Service Pack 1 (SP1)

4oD

Ad-Aware

Adobe Acrobat - Reader 6.0.2 Update

Adobe Acrobat 8 Professional - English, Fran�ais, Deutsch

Adobe Acrobat 8.1.3 Professional

Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)

Adobe AIR

Adobe Anchor Service CS3

Adobe Anchor Service CS4

Adobe Asset Services CS3

Adobe Bridge CS3

Adobe Bridge CS4

Adobe Bridge Start Meeting

Adobe Camera Raw 4.0

Adobe CMaps CS4

Adobe Color - Photoshop Specific

Adobe Color EU Extra Settings

Adobe Color EU Recommended Settings CS4

Adobe Color JA Extra Settings CS4

Adobe Color NA Extra Settings CS4

Adobe Color NA Recommended Settings

Adobe CSI CS4

Adobe Default Language CS4

Adobe Device Central CS3

Adobe Device Central CS4

Adobe Dreamweaver CS3

Adobe Drive CS4

Adobe Dynamiclink Support

Adobe ExtendScript Toolkit 2

Adobe ExtendScript Toolkit CS4

Adobe Extension Manager CS3

Adobe Extension Manager CS4

Adobe Flash CS4

Adobe Flash CS4 Extension - Flash Lite STI en

Adobe Flash CS4 Professional

Adobe Flash CS4 STI-en

Adobe Flash Player 10 ActiveX

Adobe Flash Player 10 Plugin

Adobe Fonts All

Adobe Help Viewer CS3

Adobe Illustrator CS3

Adobe Linguistics CS3

Adobe Linguistics CS4

Adobe Media Encoder CS4

Adobe Media Player

Adobe Output Module

Adobe PDF Library Files CS4

Adobe Photoshop CS3

Adobe Reader 6.0.1

Adobe Search for Help

Adobe Service Manager Extension

Adobe Setup

Adobe Shockwave Player 11

Adobe Stock Photos CS3

Adobe Type Support CS4

Adobe Update Manager CS3

Adobe Update Manager CS4

Adobe Version Cue CS3 Client

Adobe WinSoft Linguistics Plugin

Adobe XMP Panels CS3

Adobe XMP Panels CS4

AdobeColorCommonSetCMYK

AdobeColorCommonSetRGB

Album Creator

Apple Mobile Device Support

Apple Software Update

ATI - Software Uninstall Utility

ATI Catalyst Control Center

ATI Display Driver

AVG Free 8.0

BBC iPlayer Download Manager

Bonjour

Broadcom Management Programs

Conexant HDA D110 MDC V.92 Modem

Connect

CyberSky 4

dBpoweramp Aiff Codec

dBpoweramp FLAC Codec

dBpoweramp m4a Codec

dBpoweramp Monkeys Audio Codec

dBpoweramp Music Converter

dBpoweramp Windows Media Audio 10 Codec

Dell Support 5.0.0 (630)

Dell System Restore

Diskeeper 2008 Pro Premier

Eusing Free Registry Cleaner

Extension Renamer

FLIQLO Screen Saver

FLV Player 2.0 (build 25)

GameShadow

Genuine Fractals 5.0

High Definition Audio Driver Package - KB835221

HijackThis 2.0.2

Hotfix for Microsoft .NET Framework 3.0 (KB932471)

Hotfix for Windows Internet Explorer 7 (KB947864)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 10 (KB903157)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB952287)

Intel(R) PROSet/Wireless Software

Intellihance Pro 4.2

iTunes

Jalbum 8.1

Java 2 Runtime Environment, SE v1.4.2_03

Java(TM) 6 Update 2

Java(TM) 6 Update 3

Java(TM) 6 Update 5

Java(TM) 6 Update 7

Java(TM) SE Runtime Environment 6 Update 1

kuler

Lightroom

Logitech Audio Echo Cancellation Component

Logitech QuickCam

Logitech Video Enumerator

Logitech� Camera Driver

Magic ISO Maker v5.4 (build 0239)

Mask Pro 4.1

McAfee Uninstaller

mCore

MCU

mDrWiFi

Medieval CUE Splitter

mHlpDell

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Hotfix (KB928366)

Microsoft .NET Framework 2.0 Service Pack 1

Microsoft .NET Framework 3.0 Service Pack 1

Microsoft ActiveSync 3.7

Microsoft Base Smart Card Cryptographic Service Provider Package

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft Kernel-Mode Driver Framework Feature Pack 1.1

Microsoft National Language Support Downlevel APIs

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Enterprise 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office Groove MUI (English) 2007

Microsoft Office Groove Setup Metadata MUI (English) 2007

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office Outlook Connector

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft Software Update for Web Folders (English) 12

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C 2005 Redistributable

mIWA

mLogView

mMHouse

MobileMe Control Panel

Mozilla Firefox (3.0.5)

mPfMgr

mPfWiz

mProSafe

mSSO

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB954430)

MSXML 6.0 Parser (KB933579)

mWlsSafe

mWMI

mXML

mZConfig

Navman SmartST Desktop for iCN530

Nero 7

neroxml

PDF Settings CS4

Photoshop Camera Raw

Pixel Bender Toolkit

Poser 7

PowerDVD 5.7

Quest3D Viewers 3.0e

QuickSet

QuickTime

RealPlayer

Security Update for 2007 Microsoft Office System (KB951550)

Security Update for 2007 Microsoft Office System (KB951944)

Security Update for 2007 Microsoft Office System (KB958439)

Security Update for CAPICOM (KB931906)

Security Update for Microsoft Office Excel 2007 (KB958437)

Security Update for Microsoft Office OneNote 2007 (KB950130)

Security Update for Microsoft Office PowerPoint 2007 (KB951338)

Security Update for Microsoft Office Publisher 2007 (KB950114)

Security Update for Microsoft Office system 2007 (KB954326)

Security Update for Microsoft Office system 2007 (KB956828)

Security Update for Microsoft Office Word 2007 (KB956358)

Security Update for Visio 2007 (KB947590)

Security Update for Windows Internet Explorer 7 (KB938127)

Security Update for Windows Internet Explorer 7 (KB942615)

Security Update for Windows Internet Explorer 7 (KB944533)

Security Update for Windows Internet Explorer 7 (KB950759)

Security Update for Windows Internet Explorer 7 (KB953838)

Security Update for Windows Internet Explorer 7 (KB956390)

Security Update for Windows Internet Explorer 7 (KB958215)

Security Update for Windows Internet Explorer 7 (KB960714)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player 10 (KB917734)

Security Update for Windows Media Player 11 (KB936782)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951376)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB953839)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Sky Anytime

Sonic Encoders

Spybot - Search & Destroy

Spyder3Pro

Suite Shared Configuration CS4

SWiSH Max2

Synaptics Pointing Device Driver

UMVPLStandalone

Update for Microsoft Office Outlook 2007 (KB952142)

Update for Office 2007 (KB946691)

Update for Outlook 2007 Junk Email Filter (kb959141)

Update for Windows Media Player 10 (KB910393)

Update for Windows Media Player 10 (KB913800)

Update for Windows Media Player 10 (KB926251)

Update for Windows XP (KB951072-v2)

Update for Windows XP (KB951978)

Update for Windows XP (KB955839)

Update Rollup 2 for Windows XP Media Center Edition 2005

Vertus Fluid Mask 3 2.100.2-RC2

Victoria 4.2 Base

Victoria 4.2 Morphs

Visual C 8.0 CRT (x86) WinSXS MSM

Visual C 8.0 CRT.Policy (x86) WinSXS MSM

Visual C 8.0 MFC (x86) WinSXS MSM

Visual C 8.0 MFC.Policy (x86) WinSXS MSM

WD Backup

WD Diagnostics

WD Firewire HID Driver

Web Buttons

WebFldrs XP

WinAce Archiver

Windows Defender

Windows Genuine Advantage Notifications (KB905474)

Windows Genuine Advantage Validation Tool (KB892130)

Windows Imaging Component

Windows Installer 3.1 (KB893803)

Windows Internet Explorer 7

Windows Live installer

Windows Live Messenger

Windows Live Sign-in Assistant

Windows Media Format 11 runtime

Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]

Windows Media Player 11

Windows Media Player Firefox Plugin

Windows Presentation Foundation

Windows XP Media Center Edition 2005 KB908246

Windows XP Media Center Edition 2005 KB925766

Windows XP Service Pack 3

XML Paper Specification Shared Components Pack 1.0

Xvid 1.2.1 final uninstall

==== Event Viewer Messages From Past Week ========

13/01/2009 20:18:26, error: Disk [11] - The driver detected a controller error on \Device\Harddisk2\D.

13/01/2009 19:50:22, error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\D.

13/01/2009 14:06:50, error: Dhcp [1002] - The IP address lease 192.168.0.2 for the Network Card with network address 001302888B5F has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).

16/01/2009 10:35:00, error: Service Control Manager [7034] - The Diskeeper service terminated unexpectedly. It has done this 1 time(s).

17/01/2009 12:05:09, error: Service Control Manager [7031] - The AVG8 WatchDog service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.

==== End Of File ===========================

WOW!!! Im sure these logs makes some sense to you but to me it’s a bit like having my (digital) tarrot read!

Thanks again.

CF

Ok - that’s fine :)

One of our trained malware analysts will deal with your logs in due course. They are kept extremely busy and all logs are dealt with in the order received.

Welcome to linabbs ConcreteFloater :)

Download RootRepeal to your Desktop. Extract the compressed file to it’s own folder.
Open the folder and doubleclick on RootRepeal.exe to run it.
Click on the Report tab, and then click on: Scan
A window opens asking what to include in the scan.
Check the following boxes then click OK:Drivers
Files
Processes
SSDT
Stealth Objects
Hidden Services

You will then be asked which drive to scan.
Check C: (or the drive your operating system is installed on, if not C)
Click OK once again.
The tool will begin scanning and may take a while to complete, so please be patient.

When the scan finishes, click on: Save Report

Name the log RootRepeal.txt and save it to your Documents folder (it should default there).

Post the contents of the report in a reply here.

Hello

Thank you so much for your reply. The first time I ran RootRepeal it crached. Here is the report if it helps:

ROOTREPEAL CRASH REPORT
————————-
Exception Code: 0xc0000005
Exception Address: 0×0040e77a
Attempt to read from address: 0×00bd9004

I then rebooted my PC and reran the program. Here is the report as requested:

ROOTREPEAL (c) AD, 2007-2008
==================================================
Scan Time: 2009/01/20 13:50
Program Version: Version 1.2.3.0
Windows Version: Windows XP Media Center Edition SP3
==================================================

Drivers
——————-
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xB0744000 Size: 98304 File Visible: No
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xBA632000 Size: 8192 File Visible: No
Status: -

Name: gaopdxmgknoboo.sys
Image Path: C:\WINDOWS\system32\drivers\gaopdxmgknoboo.sys
Address: 0xB09B2000 Size: 176128 File Visible: -
Status: Hidden from Windows API!

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xADC68000 Size: 45056 File Visible: No
Status: -

Hidden/Locked Files
——————-
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\gaopdxisjleajk.dll
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\drivers\gaopdxhvisiurx.sys
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\drivers\gaopdxlsbowmvp.sys
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\drivers\gaopdxmgknoboo.sys
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\drivers\gaopdxserv.sys
Status: Invisible to the Windows API!

Hidden Services
——————-
Service Name: gaopdxserv.sys
Image Path: C:\WINDOWS\system32\drivers\gaopdxmgknoboo.sys

Thanks again for your help.

CF

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