Mar

3

Generic Host Process for Win32 Services has encountered a problem

Filed Under Virus | 

help me pls.

the problem is following

thanks :)

—————————————————–

- Generic Host Process for Win32 Services

Generic Host Process for Win32 Services has

encountered a problem and needs to close. We are sorry

for the inconvenience.

If you were in the middle of something, the information you were working on

might be lost.

- Please tell Microsoft about this problem.

We have created an error report that you can send to help us improve

Generic Host Process for Win32 Services. We will treat this report as

confidential and anonymous.

To see what data this error report contains, click here.

- Error signature:

szAppName : svchost.exe szAppVer : 5.1.2600.5512

szModName : AcGenral.dll szModVer : 5.1.2600.5512 offset : 000116e2

- Reporting Details:

This error report includes: information regarding the condition of Generic Host Process for Win32

Services when the problem occured, the operating system version and computer hardware in use, and

the Internet Protocol(IP) address of your computer.

We do not intentionally collect your name, address, email addresor any other form of personally

identifiable information. However, the error report may contain customer-specific information in the

collected data files. While this information could potentially be used to determine your identity, if present,

it will not be used.

The data that we collect will only be used to fix the problem. If more information is available, we will tell

you when you report the problem. This error report will be sent using a secure connection to a database

with limited access and will not be used for marketing purposes.

To view technical information about the error report, click here.

- Error Report Contents:

The following files will be included in this error report:

C:\DOCUME~1\m\LOCALS~1\Temp\WER835f.dir00\svchost.exe.mdmp

C:\DOCUME~1\m\LOCALS~1\Temp\WER835f.dir00\appcompat.txt

================================================

and its hijackthis

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 17:27:53, on 20/1/2552

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\BenQ\Q-HotkeyMgr\HotkeySensor.exe

C:\Program Files\CPE17 Anti Autorun\CPE17AntiAutorun1330.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Unlocker\UnlockerAssistant.exe

C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\WINDOWS\BricoPacks\Vista Inspirat 2\UberIcon\UberIcon Manager.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\agrsmsvc.exe

C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\ArcSoft\Magic-i 3\uMgiSvr.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\FlashGet\flashget.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: RepliGoIEHelperCtl Class - {91DE4477-9CDC-4806-9BCB-28A963988E94} - C:\Program Files\Cerience\RepliGo\RepliGoIEHelper.dll

O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll

O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll

O3 - Toolbar: &RepliGo - {81F4066B-F330-4872-8094-3E9FBCCEC8C1} - C:\Program Files\Cerience\RepliGo\RepliGoIEBar.dll

O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [Q-HotkeyMgr] "C:\Program Files\BenQ\Q-HotkeyMgr\HotkeySensor.exe"

O4 - HKLM\..\Run: [protect_autorun] C:\Program Files\CPE17 Anti Autorun\CPE17AntiAutorun1330.exe /start

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe" -H

O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User ‘LOCAL SERVICE’)

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User ‘NETWORK SERVICE’)

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User ‘SYSTEM’)

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User ‘Default user’)

O4 - Startup: UberIcon.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat 2\UberIcon\UberIcon Manager.exe

O4 - Global Startup: Bluetooth.lnk = ?

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Send to &Bluetooth Device… - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O8 - Extra context menu item: ดาวน์โหลดทั้งหมดโดยใช้ FlashGet - C:\Program Files\FlashGet\jc_all.htm

O8 - Extra context menu item: ดาวน์โหลดโดยใช้ FlashGet - C:\Program Files\FlashGet\jc_link.htm

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra ‘Tools’ menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth

Software\btsendto_ie.htm

O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe

O9 - Extra ‘Tools’ menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra ‘Tools’ menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://update.microsoft.com/microsof…?1232355957390

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://update.microsoft.com/microsof…?1232355663406

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\WINDOWS\system32\agrsmsvc.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe

O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: MgiSvr - ArcSoft, Inc. - C:\Program Files\ArcSoft\Magic-i 3\uMgiSvr.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

–

End of file - 7764 bytes

========================================

thanks a lot

Welcome to linabbs mbaho10 :)

Please go to Windows Update and do a custom scan for updates. If KB958644 is available, please install it and restart the computer. Let me know if the problem persists.

If that update is not offered, go to the Windows Update Catalog and search for KB958644

Add the download for your system to the basket, download it and install. Reboot when done and let me know the results.

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