Feb

19

[Taskbar colour change, no access to Norton, some progs and Internet]

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Hi
I’m having problems with my computer. It seems to be starting up normally, however when it loads the desk top screen the icons appear normal but the tool bar at the bottom has changed from blue to white. I can no longer access certain programmes or […]

Jan

5

Cannot access anti-virus websites

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I did search for this, but couldn’t find a solution - all I learned was that my computer has a trojan blocking me from accessing any anti-virus websites which hence means I cannot download any updates or new software. It also will not let me download […]

Jan

5

[Resolved] Java not working, cannot access Windows Update

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I think my son downloaded a game that contained a virus but I cannot find it.
The game was Fish Tycoon from shockwave.com. After he played it ( trial version, only lasted an hour ) I uninstalled it. I soon found that I couldn’t play a java […]

Jan

4

Trojan/virus prefenting access to all anti-virus web sites

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About 10 days ago I started getting a notice that my anti virus data base was out of date. Normally this updates daily automatically. When I tried to update manually, I was blocked from the wesite.
This computer is a Dell, about 7 months old […]

Jan

3

Re: unable to access any anti virus websites

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Attn Griff.
I was able to use my son’s "clean" computer over Xmas and I downloaded the files you suggested, renamed as instructed, brough them home and moved to my computer. The Malware program would not install. I followed your suggestion to the letter, but […]

Jan

3

Cannot access anti-virus websites

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I did search for this, but couldn’t find a solution - all I learned was that my computer has a trojan blocking me from accessing any anti-virus websites which hence means I cannot download any updates or new software. It also will not let me download […]

Jan

3

[unable to access any AV websites]

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Hey guys,
It seems that there’s a similar problem going across the boards with this Trojan/Spyware thing. I’ve run everything I could before I got stuck with being unable to access any AV websites. Here are the logs from RSIT as requested. Thanks for all your […]

Jan

3

I cannot access anti-virus websites or update

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Hello All,
I am new to this forum, but I have a problem. I cannot access any anti-virus websites, I cannot update virus or malware programs, and some anti-virus programs wont even install at all. When I do a search in any search engine, I keep […]